1. What Information Do We Collect? In order to provide you with better service and manage wholesale order processes, we collect the following information:
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Personal and Corporate Information: Your name, surname, company name, e-mail address, phone number, billing, and delivery addresses.
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Contact Information: Messages and communication records you share with us via WhatsApp, Telegram, or e-mail for wholesale orders, production requests, and support purposes.
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Technical and Navigational Information: Standard session data collected through your IP address, browser type, device information, in-site navigation movements, language preferences, and cookies.
2. How Do We Use the Information We Collect? The collected data is used exclusively in line with Cumba Kids’ B2B operations and customer satisfaction goals for the following purposes:
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Creating and managing the membership accounts necessary for you to view the new season collections on the site (2-15 age groups, serial packages, etc.),
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Processing order and production requests coming through WhatsApp redirections or the website,
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Executing payment, billing, cargo, and customs/logistics processes,
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Providing customer service support and answering your questions,
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Informing you (via e-mail or SMS) about new collections, campaigns, and special advantages for wholesale buyers, provided that you have given your explicit consent,
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Enhancing the performance and user experience of our website, which has a multi-language (Turkish, English, Russian, Arabic) infrastructure.
3. Information Sharing and Third Parties Cumba Kids strictly does not sell or rent user data. Your information may only be shared to fulfill our services and within the framework of legal obligations in the following situations:
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Service Providers: Data mandatory for the delivery of your order is shared with server companies providing the infrastructure of our website, cargo/logistics companies, and customs brokerages.
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Legal Obligations: Information may be shared with relevant authorities in case of a legal request from authorized public institutions or during legal processes to protect our company’s rights.
4. Cookies and Tracking Technologies Cookies are used to ensure our website functions properly, to remember your language preferences (English, Russian, Arabic, etc.), and to provide a better shopping experience for our wholesale customers. You can disable or manage the use of cookies from your browser settings; however, this may cause some features of our site (e.g., pop-up membership invitations or add-to-cart functions) not to work properly.
5. Data Security Necessary technical and administrative measures are taken to ensure the security of your customer information. Data transfer on our website is protected by SSL encryption technology, and your data is stored on secure servers.
6. Third-Party Links There are links on our website directing to our Instagram, Telegram, Facebook accounts, or WhatsApp order line. These third-party platforms have their own privacy policies, and Cumba Kids is not responsible for their data collection practices.
7. Your Rights and Contact You can access detailed information regarding your rights concerning your personal data (information retrieval, update, deletion, etc.) via the KVKK Clarification Text on our website. For any questions, requests, or account deletion procedures related to our privacy policy, you can contact us via the following contact information.
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Laleli Head Office: Mimar Kemalettin, Hayriye Tüccarı Cd. No:47, 34130 Fatih/Istanbul
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Merter Store: Abdurrahman Nafiz Gürman mh. General Ali Rıza Gürcan cd. Giriş kat A BLOK No:50 IFC – FASHION CENTER Merter/Istanbul
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Phone / WhatsApp: +90 534 569 2777